TERMS AND CONDITIONS OF PURCHASE 

Please read these Terms and Conditions carefully before purchasing, accessing or using any of our Programmes, Products and Services.

TERMS OF USE

 

By purchasing any programme, product or service from Olivia Genevieve Coaching Limited (“Company”, “we”, “our”, or “us”), you agree and consent to the following legal terms and conditions that govern your use of the programme and that form a legal agreement between you and the Company.


We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our platform/course hosting platform/website. It is your responsibility to check the appropriate page periodically for changes. Your continued use of or access to the digital course/product following the posting of any changes constitutes acceptance of those changes.


PURCHASING REQUIREMENTS 

 

You must be at least 18 years of age or older to purchase this Programme. The Programme is available for individual purchase only. Friends, family, partners, colleagues, etc, will need to each purchase the Programme individually. You are expressly prohibited from sharing access to the Programme with anyone else. Additionally, you have no right to assign this Agreement as this Programme is non-transferable. 

 

DISCLAIMER AND INDIVIDUAL RESPONSIBILITIES 

 

This Programme is not a magic pill solution or a get rich quick scheme. We cannot guarantee any success, or projected increased discovery calls, sales, revenue or projected increased income from taking this Programme.

 

Each person’s success and results depends on many factors, including dedication, desire and motivation. You accept the risk of not achieving any results (or less than desirable results) from taking the Programme. This Programme does not provide any professional financial, legal, medical or psychological services or advice. None of the content of the Programme cures or treats any mental or medical condition. You are responsible for your own physical, mental and emotional well-being, decisions, choices, actions and results. 

 

We disclaim any liability for your reliance on any opinions or advice contained in the Programme. Any third party links to products or services are subject to separate terms and conditions. We are not responsible for or liable for any content on or actions taken by such third party websites. Although we may recommend third party sites, products or services, it is your responsibility to fully vet such third parties before entering into any transaction or relationship with them.

 

 

PAYMENT 

 

You are responsible for paying for the Programme in full and for providing us with a valid credit card or other payment method. By purchasing the Programme you give us permission to automatically charge your credit or debit card as payment for your Programme without any additional authorization, for which you will receive an electronic receipt.

 

CANCELLATION POLICY BY PROGRAM TYPE  

 

Private Coaching and Mentorship, Group Coaching, Masterminds, Courses: There is a strict no-cancellation policy for these Programmes. If you wish to not continue in the program all remaining payments and balances will still be owed to the Company in the timeline agreed upon purchase.

 

REFUNDS 

 

Your satisfaction with your Programme, Product or Service is important to us. Yet, because of the extensive time, effort, preparation and care that goes into creating and/or providing our Programs we have a strict no refund policy. 

 

You acknowledge that we do not offer any refunds for any portion of your payment for any of our Programmes, Products and Services and no refunds will be provided to you at any time.

You agree to not dispute any charges at any time. In the event that you inadvertently dispute a charge made to your account in connection with a purchase made through this website, you agree to immediately cancel/withdraw such a dispute. You understand that disputing a charge through your financial institution is a violation of this Agreement and you agree to not do so. You are responsible for any fees, including attorneys' fees, associated with recouping payment on disputes and any collection fees associated with such an event. We reserve the right to forward any payment disputes to a collections agency. 


INTELLECTUAL PROPERTY 

 

This Programme includes materials protected by copyright, trademark and other intellectual property laws. Such materials include but are not limited to written text, workbooks, videos, audio recordings, photos, designs and graphics. Any reproduction or unauthorized use shall constitute infringement. Duplicating, sharing or uploading Programme files to sharing sites is considered stealing and we may prosecute such misconduct to the fullest extent permitted by law. 

 

We provide you with this Programme solely for your personal, noncommercial use and you agree that you will not use such proprietary information or materials in any way whatsoever except for use in compliance with this Agreement. You will not use the Programme in a manner that constitutes infringement or that has not been authorized by us. More specifically, you may view, download, print, email and use these materials for your personal, noncommercial purposes only. 

 

You may not republish, reproduce, duplicate, copy, display, distribute or otherwise use any material from the Programme for commercial purposes. Additionally, you may not modify, republish, upload, post, transmit, rent, lease, loan, translate, sell, create derivative works, exploit or distribute in any manner or medium, including by email or other electronic means, any material from the Programme.

 

YOUR LICENSE TO US

 

By posting or submitting any material on or through our Programmes, such as comments, posts, photos, images or videos or other contributions, you are representing that you are the owner of all such materials and you are at least 18 years old.

 

You are also granting us, and anyone authorized by us, an unlimited, royalty-free, perpetual, irrevocable, non-exclusive, unrestricted, worldwide license to use, modify, transmit, sell, distribute, and/or publicly display such contributions, in whole or in part, in any manner or medium, now known or developed in the future, for any purpose, and granting us the right to make it part of our current or future programmes and/or our marketing or promotional efforts.

 

 

MEDIA RELEASE

 

By participating in our Programme, Products and Services, and using our Programme Materials, including the Programme’s Facebook community, you consent to photographs, videos, and/or audio recordings that may be made that may contain you, your voice and/or your likeness. In our sole discretion, we reserve the right to use these photographs, videos, and or/audio recordings and/or any other materials submitted by you to us in connection with your participation in our Programme in our current or future Programmes and/or our marketing or promotional efforts, without compensation to you at any time, now or at any time in the future.

 

CONFIDENTIALITY 

 

To access certain features of the Programme, you may need a username and/or password. You agree to keep this information confidential and not share it with anyone else. If we have reasonable grounds to suspect that you have shared your username and/or password with anyone else, or forwarded Programme material to any other person, we have the right to suspend or terminate your account and refuse any and all current or future use of the website and online Programmes, in whole or part, without refund. 

 

PRIVACY 

 

Our third-party vendors may collect information from you when you purchase the Programme, fill out any type of form, access private membership pages, or otherwise contact us via an online form, e-mail or through social media. The information collected may include your name, e-mail, address, phone number, and billing information. 

 

We collect such information in order to send e-mails, fulfil orders, deliver services and products, complete customer transactions, oversee promotions and improve website performance and customer service. 

 

By purchasing the Programme, you will be subscribed to our e-mail list if you are not already a subscriber. If you wish to unsubscribe from receiving e-mails from us unrelated to the Programme, you may do so at any time. Each e-mail from us includes a link to unsubscribe from e-mail communications. Just be certain to not unsubscribe from the Programme list or you will no longer receive information and Programme materials related to the Programme purchased. 

 

We may collect domain information and “cookies” (small files saved on your hard drive by your web browser) to analyze website and advertisement performance, track user patterns, save information from your previous visits and customize your experience. We respect your privacy and will never sell, trade or transfer your personally identifiable information to third parties for marketing or advertising. 

 

We may, however, share your information with third-party service providers working on our behalf to serve you. Examples include companies and individuals we have engaged to maintain and update websites, private membership sites or e-mail platforms or to process financial transactions. 

 

We may also be required by law to release information in certain circumstances. 

 

Please note that any comments or information that you post on the Programme website, including any private membership sites and private Facebook groups, are not private and third parties may make use of your information. We are not responsible for any unauthorized uses by third parties in such context. 

 

Any third party links to products or services are subject to separate privacy policies. We are not responsible for or liable for any content on or actions taken by such third party websites. 

 

This Programme is targeted and intended for persons over the age of 18. We do not knowingly collect information from anyone under 18 years of age. 

 

FORBIDDEN ACTIVITIES 

 

You are strictly forbidden from the following: 

• Causing damage to the Programme website or private membership site 

• Using the Programme website or private membership site for any unlawful, illegal, fraudulent or harmful purpose or activity 

• Using the Programme website or private membership site to copy, store, host, transmit, send, use, publish or distribute any spyware, virus, worm, Trojan horse, keystroke logger or other malicious software 

• Using the Programme website or private membership site to transmit, send or deliver unsolicited communications or for other marketing or advertising purposes 

• Systematically or automatically collecting data from the Programme website or private membership site 

• Sharing private, copyrighted and proprietary information from the Programme with anyone else or otherwise sharing your username and/or password

 

PRIVATE FACEBOOK GROUP 

 

If there is a private Facebook group available with the programme, every term and condition of this Agreement equally applies to any activities in the private Facebook group created for members of the Programme (the “Group”). The Group is a complimentary bonus and subject to Facebook terms and conditions. We do not have authority or control over Facebook and cannot predict any changes or rules to Facebook. We are not liable for the Group being made available to you or your rights to access Facebook. Additionally, we may institute community rules and guidelines for the Group with which you agree to comply. 

 

SECURITY

 

When you apply for, enrol in, purchase or use our programs, products or services, or program materials we may seek and collect personal data and information including but not limited to your name, e-mail address, phone number, billing information, credit card or payment information, demographic information, preferences, interests, or other personally-identifying information.

 

By providing such confidential information to us, you grant us permission to use and store such confidential information. We, in turn, will use our best efforts to keep your confidential information safe, secure and confidential. We take precautions to protect such confidential information. When you submit confidential information via our Program, Product, Service or Program Materials, we take measures to protect the security of your confidential information both online and offline.

 

However, due to the nature of the Internet, we cannot completely ensure or warrant the security of your confidential information or of any other data or information transmitted to us or through our services; therefore submitting confidential information, data or other information is done at your own risk.

 

We have security measures in place to prevent the loss, misuse, and alteration of the information that is obtained from you, but we make no assurances about our ability to prevent any such loss, misuse, to you or to any third party arising out of any such loss, misuse, or alteration.

 

TECHNOLOGY DISCLAIMER

 

We try to ensure that the availability and delivery of our Programs is uninterrupted and error-free, including our content and communications through methods like our Website, membership portal, private Facebook groups, e-mail communications, videos, audio recordings, webinars, recorded webinars, emails, downloadable Mp3 audio files, downloadable PDF printed transcripts, downloadable PDF handouts/slides, handouts, ebooks, or any other materials provided by us to you. 

 

However, we cannot guarantee that your access will not be suspended or restricted from time to time, including to allow for repairs, maintenance or updates, although, of course, we will try to limit the frequency and duration of suspension or restriction. To the fullest extent permitted by law, we will not be liable to you for damages or refunds, or for any other recourse, should our Programs become unavailable or access to them becomes slow or incomplete due to any reason, such as system back-up procedures, internet traffic volume, upgrades, overload of requests to the servers, general network failures or delays, or any other cause which may from time to time make our Programs inaccessible to you.

 

We make no warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information in our Programs. Every effort has been made to present you with the most accurate, up-to-date information, but because the nature of this information is constantly evolving, we cannot be held responsible or accountable for the accuracy of our content. You acknowledge that such information may contain inaccuracies or errors and we are not liable for any such inaccuracies or errors to the fullest extent permitted by law.

 

 

INDEMNIFICATION   

 

You agree at all times to defend, indemnify and hold harmless our Company, as well as any of our affiliates, agents, contractors, officers, directors, shareholders, employees, joint venture partners, successors, transferees, assignees, and licensees, as applicable, from and against any and all claims, causes of action, damages, liabilities, costs and expenses, including legal fees and expenses, arising out of or related to our programmes or your breach of any obligation, warranty, representation or covenant set forth in these Terms and Conditions or in any other agreement with us.



NON-DISPARAGEMENT


You agree not to engage in any conduct or communications with a third party, public or private, designed to disparage us at any time, including but not limited to after Programme has completed.


In the event of a dispute, you agree not to engage in any conduct or communications with a third party, public or private, designed to disparage us at any time, including but not limited to after the dispute has been resolved.


When requested by law or arbitration, of course, you are not prohibited from sharing your thoughts and opinions as a part of the legal process. 

 

DISCLAIMER OF WARRANTIES AND LIMITATIONS OF LIABILITY 

 

THE INFORMATION, PRODUCTS AND SERVICES OFFERED IN THE PROGRAMME ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE PROGRAMME WEBSITE OR ANY OF ITS FUNCTIONS WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ANY PART OF THE WEBSITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. 

 

WE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING FROM OR OUT OF YOUR USE, INABILITY TO USE, OR PURCHASE OF THE PROGRAMME. YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE PROGRAMME. NOTWITHSTANDING THE FOREGOING, ANY DAMAGES SHALL BE LIMITED TO THE AMOUNT PAID BY YOU FOR THE PROGRAMME. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITED OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES OR JURISDICTIONS OUR LIABILITY SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW. 

RELEASE OF CLAIMS

 

In no event will we be liable to any party for any type of direct, indirect, special, incidental, equitable or consequential damages for any use of or reliance on our Programs, or on those affiliated with us in any way, and you hereby release us from any and all claims; including, without limitation, those related to lost profits, personal or business interruptions, personal injuries, accidents, misapplication of information, or any other loss, physical or mental disease, condition or issue, or otherwise, even if we are expressly advised of the possibility of such damages or difficulties.

 

 

GOVERNING LAW 

 

This Agreement shall be governed by and construed in accordance with the laws of the United Kingdom, without giving effect to its conflict of laws. The county and law courts located in the West Midlands shall have exclusive jurisdiction over any case or controversy arising from or relating to the Programme. You hereby submit to the exclusive jurisdiction and venue of such courts and consent irrevocably to personal jurisdiction in such courts and waives any defence of forum non-conveniens. 

 

CONSTRUCTION OF AGREEMENT 

 

This Agreement constitutes the entire understanding and agreement of the parties with respect to its subject matter and supersedes all prior and contemporaneous agreements or understandings, inducements or conditions, express or implied, written or oral, between the parties. 

 

In the event that any provision of this Agreement is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from the Agreement, such determination shall not affect the validity and enforceability of any other remaining provisions. 

 

The failure of us to exercise or enforce any right or provision of the Agreement shall not constitute a waiver of such right or provision. Any ambiguities in the interpretation of the Agreement shall not be construed against the drafting party.

 

We may at any time amend these terms and conditions. Such amendments are effective immediately upon notice to you by us posting the new Terms on this site. Any use of the site or service by you after being notified means you accept these amendments. We reserve the right to update any portion of our site and service, including these terms at any time and we will post the most recent versions to the site.


If you have any questions about any term of these Terms and Conditions, please contact: hello@oliviagenevieve.co.uk.